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This page applies exclusively to members of law enforcement or individuals acting on behalf of federal, state, or local government agencies.

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Preliminary Verification

CMS Internet offers an optional preliminary verification process to assist government agencies in determining whether relevant customer data may be available prior to submitting formal legal process.

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Requests for preliminary verification can be sent to legal@cmsinter.net and should include sufficient identifying details to facilitate a meaningful response.

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Emergency Requests

For situations involving an immediate threat to life, serious physical harm, or injury, CMS Internet evaluates emergency disclosure requests in accordance with 18 U.S.C. § 2702(b)(8).

  • Contact Network Operations: (989) 400-4888

    • Available 24/7

  • All emergency requests must be followed with an email to legal@cmsinter.net, detailing the nature of the emergency and the requested data.

  • CMS makes every effort to process emergency requests in real time.
     

Non-Emergency Requests

For any non-emergency requests, CMS Internet requires binding legal process, such as a subpoena, warrant, court order, or other enforceable mandate, in accordance with 18 U.S.C. § 2703 and applicable state laws.

Private Party Requests

CMS Internet does not respond to informal requests from attorneys, private litigants, or individuals. All non-government requests must be accompanied by valid court-issued legal process, such as a subpoena or court order.
 

Submission and Contact Information

  • Email: legal@cmsinter.net

  • Mail or In-Person Delivery (where required):

    • CMS Internet
      131 S Main St.

      Mount Pleasant, MI 48858

  • In-person delivery must be scheduled in advance via the email address above.

  • CMS Internet makes reasonable efforts to respond to non-emergency requests within 24 hours.
     

Cost Reimbursement

  • There are no fees for standard legal requests.

  • CMS Internet reserves the right to assess a reasonable fee for requests deemed excessive, complex, or requiring substantial resources.

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Testimony

  • CMS Internet does not provide expert or in-person testimony. 

  • All records are treated as self-authenticating. A certificate of authenticity will be included upon request, in accordance with applicable law.
     

Confidentiality

  • All requests are processed confidentially, in compliance with applicable laws and the CMS privacy policy.

Legal > Law Enforcement Requests
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