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This page applies exclusively to members of law enforcement or individuals acting on behalf of federal, state, or local government agencies.


Preliminary Verification

CMS Internet offers an optional preliminary verification process to assist government agencies in determining whether relevant customer data may be available prior to submitting formal legal process.

Requests for preliminary verification can be sent to legal@cmsinter.net and should include sufficient identifying details to facilitate a meaningful response.

Emergency Requests

For situations involving an immediate threat to life, serious physical harm, or injury, CMS Internet evaluates emergency disclosure requests in accordance with 18 U.S.C. § 2702(b)(8).

  • Contact Network Operations: (989) 400-4888

    • Available 24/7

  • All emergency requests must be followed with an email to legal@cmsinter.net, detailing the nature of the emergency and the requested data.

  • CMS makes every effort to process emergency requests in real time.
     

Non-Emergency Requests

For any non-emergency requests, CMS Internet requires binding legal process, such as a subpoena, warrant, court order, or other enforceable mandate, in accordance with 18 U.S.C. § 2703 and applicable state laws.

Private Party Requests

CMS Internet does not respond to informal requests from attorneys, private litigants, or individuals. All non-government requests must be accompanied by valid court-issued legal process, such as a subpoena or court order.
 

Submission and Contact Information

  • Email: legal@cmsinter.net

  • Mail or In-Person Delivery (where required):

    • CMS Internet
      131 S Main St.

      Mount Pleasant, MI 48858

  • In-person delivery must be scheduled in advance via the email address above.

  • CMS Internet makes reasonable efforts to respond to non-emergency requests within 24 hours.
     

Cost Reimbursement

  • There are no fees for standard legal requests.

  • CMS Internet reserves the right to assess a reasonable fee for requests deemed excessive, complex, or requiring substantial resources.

Testimony

  • CMS Internet does not provide expert or in-person testimony. 

  • All records are treated as self-authenticating. A certificate of authenticity will be included upon request, in accordance with applicable law.
     

Confidentiality

  • All requests are processed confidentially, in compliance with applicable laws and the CMS privacy policy.

Legal > Law Enforcement Requests
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