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(800) 962-7022

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FOR BUSINESS

Come see us

Mount Pleasant:

131 S Main St, Mt Pleasant, MI 48858

Crystal:

122 W Lake St, Crystal, MI 48818

Copyright © 2018 CMS Internet LLC. All rights reserved. 

BUSINESS PHONE SYSTEMS

Choosing to purchase or replace a Phone System can be overwhelming. We offer several options to fit any business need. Below is a quick summary of the different systems and features we offer.

 

Don’t sweat though - we include free consultation to understand your requirements and will propose the solution that is right for your business. Enroll in our Managed PBX Service for a fixed budget and hassle free maintenance.

 

 

ON-PREMISE PBX

Dedicated PBX hardware installed at your facility or facilities.

 

  • Requires PBX Hardware Purchase or Hardware as a Service Plan

  • Includes all standard features

  • PRI, POTS and SIP Support

  • Call Recording

 

 

HOSTED PBX

Dedicated PBX hardware co-located at the CMS datacenter.

 

  • Requires PBX Hardware Purchase or Hardware as a Service Plan

  • Includes all standard features

  • Call Recording

  • Dedicated 1Gbps x 1Gbps Internet Connection

  • Perfect for Multisite Organizations

  • Benefit from a centralized PBX in a secure facility

 

 

VIRTUAL PBX

Dedicated Virtualized PBX located in the CMS cloud, hosted from the CMS datacenter.

 

  • No PBX hardware to purchase

  • Includes all standard features

  • High Availability

  • System Backups Included

  • Dedicated 1Gbps x 1Gbps Internet Connection

  • Managed Firewall Protects System

  • VPN Support for remote offices and home offices

  • Perfect for multisite organizations

  • Benefit from a centralized Highly Available PBX in a secure facility

 

 

CUSTOM SOLUTION

Have a unique requirement or a specific feature that isn’t listed? Don’t worry, we can design a custom solution as well!

 

 

STANDARD FEATURES:

For On-Premise, Hosted PBX and Virtual PBX

 

  • Unlimited Extensions

  • Voicemail and Voicemail to Email

  • DID Support

  • Find-Me Follow-Me – Accept calls from anywhere on any device

  • Telecommuter Support

  • Unlimited Conference Rooms

  • Do-Not-Disturb

  • Call Parking

  • Call Forwarding

  • System Speed Dials

  • Call Waiting

  • Call Pickup

  • Music on Hold

  • Paging and Intercom

  • Per Extension Caller ID

  • Name Directory

  • User Control Panel

  • Operator Control Panel

  • Multiple Administrator Configuration via Web Interface

  • System Recordings

  • Unlimited Auto-Attendants

  • Time Conditions

  • Advanced Call Flow Control

  • Ring Groups with Multiple Ring Strategies

  • Call Queues and Position Reporting with Multiple Ring Strategies

  • Endpoint Manager for Automated Phone Provisioning

  • Soft-Phone Support

  • Video Support

  • SIP Support

 

 

MANAGED PBX SERVICE INCLUDES:

  • Extension Changes

  • Auto-Attendant Updates

  • Ring Group/Queue Modifications

  • System Recordings

  • Office Hours Changes

  • Call Reporting

  • Endpoint Template changes

  • Call Quality/Failure troubleshooting

  • Automated System Configuration Backup

  • Optional Hardware as a Service

 

 

HANDSET INFORMATION:

 

 

 

Don’t want to invest in a physical PBX or purchase handsets? Our Hardware as a Service plans put that burden on us so you have a fixed budget and can focus on running your business.