Thank you for signing up for CMS Internet LLC Residential Equipment Protection Plan {”Plan”)!

We hope you will have years of enjoyment from your CMS Internet equipment.

This is a legal contract. By purchasing it, you understand that it is such a contract and acknowledge that you have had the opportunity to read the terms and conditions set forth herein.

Definitions; (1) we, us, or our: the company obligated under the Plan, as referenced in the Obligor section,
(3) CMS Internet LLC: the seller of the Plan (4) breakdown: the mechanical or electrical failure of the product caused by defects in workmanship and/or materials, (5) product the CMS System which you purchased or leased concurrently with and is covered by the Plan; (6) you and your: the individual who purchased or leased the product and the Plan or the individual to whom the Plan was transferred to as per these terms and conditions.

Instructions: Please keep this validation for the product: it is an integral part of the Plan and you may be required to produce it to obtain service or replacement The Plan, including the terms, conditions, limitations, exceptions, and exclusions constitute the entire agreement between you and us.

The Plan is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. After the manufacturer’s warranty
expires, the Plan continues to provide some of the manufacturers benefits as well as certain additional benefits listed within the Plan’s terms and conditions.

What Is Covered: The Plan covers parts and labor costs resulting from a breakdown of the product, and/or normal wear and tear. Re-alignment after a successful installation and all associated cabling are also covered under this Plan.

This Plan includes the following enhanced coverage:

- Repairs necessary for the product to meet the manufacturer’s written specifications.
- Dedicated technical troubleshooting professionals available 9am-5pm Monday-Friday.
- Automatic renewal.

Equipment Replacement and Repair: At our option, we may repair or replace equipment by utilizing shipping and delivery services at our expense If we determine replacement equipment is required, we will ship a new or refurbished unit with comparable features to the location where you receive our service. We will also provide for return shipping of the defective unit. Should you fail to return the defective unit; charges for the unreturned unit will apply.

Term of Coverage: The Plan coverage commences one (1) calendar month from the dale of purchase of the Plan and is effective for a period of one (1) year and terminates as per the Limits of Liability section. The Plan will automatically renew for additional one (1) year periods unless the Plan is cancelled as per the “Cancellation” provision.

Plan Payment Terms: You will be billed for the Plan purchase price in equal monthly installments if your monthly Plan purchase price is subject to change during the term of this Plan, you will be notified in advance of any price increase. You must be an active, current customer to be eligible for service. Non-original manufacturer’s parts may be used for repair of the product if original parts are unavailable or more costly.

What is Not Covered: (1) Incidental or consequential damages; (2) Intentional acts or criminal acts by you, damage from accident, abuse, misuse, introduction of foreign objects into the product, unauthorized product modifications or alterations, failure to follow the manufacturer’s instructions, third-party actions (fire, collision, vandalism, loss, theft, etc.); (3) Accessories, including antennas; (4) Preventative maintenance; (5) Damage which is not reported within thirty (30) days after expiration of this Plan; (6) Damage to commercially-used products (unless this Plan has been specifically endorsed to cover commercial use); (7) External signal interference; (B) Pre-existing conditions or problems; (15) any failures, or parts and/or labor costs incurred as a result of a manufacturers recall; (16) “Acts of God” including, but not limited to lightning strikes, floods, and wind storms.

Cancellation: You may cancel this Plan at any anniversary date of the Plan for no charge. You may also cancel this plan during the term of coverage by either calling 1-800-828-3745 or providing written notice with a copy of the plan to the administrator at the following address. PO BOX 395, Crystal, MI 48818, Attn Customer Service You will receive a refund equal to the unearned pro rata premium, less any claims which have been paid

While this Plan may be canceled by you for any reason, an administrative fee of ten dollars (S10.00) will be assessed if the Plan is cancelled mid-term.

This Plan may not be cancelled by us except for fraud, material misrepresentation or non-payment by you. For violation of any of the terms and conditions of this Plan; if your CMS service is canceled, disconnected, or terminated, or if required to do so by any regulatory authority. If the Plan is cancelled by us, you shall receive a refund of 100% of the unearned pro rata premium less any claims which have been paid.

No Deductibles: There are no deductibles under this Plan.

Transferability: This Plan is not transferable.

Insurance Securing the Plan: This is not an insurance policy.